Refund and Returns Policy

Return and Refund Policy

Last Updated: November 1, 2025

Thank you for shopping with FlashValueSale.com.
We want you to be completely satisfied with your purchase. This Return and Refund Policy explains how returns, exchanges, and refunds are handled when you make a purchase from our website [www.FlashValueSale.com](http://www.FlashValueSale.com).

By placing an order with us, you agree to the terms outlined below.

1. General Policy

Our goal is to ensure that every customer is happy with their order. If for any reason you are not satisfied, you may be eligible to return your product for an exchange or refund within the time period stated below.

1. 24-Day Money-Back Guarantee

At FlashValueSale.com, every purchase is protected by our 24-Day Money-Back Guarantee.

If you are not completely satisfied with your purchase for any reason, you may return the item within 24 days after the date of delivery for a full refund or exchange.

This guarantee applies to most items, provided they meet the eligibility conditions listed below.

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2. Eligibility for Returns

To qualify for a return or refund:

* The item must be returned within 24 days from the date you received it.
* The product must be unused, undamaged, and in its original packaging, with all tags, manuals, accessories, and proof of purchase (invoice or order number).
* You must contact our customer service team before returning the product to obtain a Return Authorization (RA) number.

Unauthorized returns may be delayed or denied.

3. Non-Returnable and Non-Refundable Items

Some items cannot be returned or refunded for health, hygiene, or customization reasons. These include:

* Perishable or consumable goods
* Personal care, beauty, or hygiene products
* Undergarments, swimwear, or intimate apparel
* Custom-made or personalized products
* Digital downloads or software
* Gift cards, vouchers, or promotional items

Products marked “Final Sale” at checkout are also excluded from the 24-day money-back guarantee.

4. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Provide the following information to help us resolve the issue quickly:

* Your order number
* A clear photo or video of the defect or damage
* A brief description of the issue

Once verified, we will arrange one of the following at no extra cost:

* A replacement shipment, or
* A full refund for the affected item.

We may request that the damaged item be returned before processing the replacement or refund.

5. Return Process

If your return request is approved:

1. Contact us at [support@flashvaluesale.com](mailto:support@flashvaluesale.com) to obtain your Return Authorization (RA) number.
2. Repack the item securely in its original packaging, including all accessories and proof of purchase.
3. Clearly write the RA number on the outside of the package.
4. Ship the item to the return address provided by our support team.

We recommend using a trackable shipping service and keeping the receipt for your records. FlashValueSale.com is not responsible for return packages lost or damaged in transit.

6. Return Shipping Costs

If the return is due to an error on our part (for example, defective or incorrect item), we will cover or reimburse reasonable shipping costs.

If you are returning an item for personal reasons such as change of mind or preference, you will be responsible for the return shipping cost.

7. Refunds

After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, the refund will be processed within **5 to 10 business days** to your original payment method.
Please note:

* It may take an additional 3 to 7 business days for your bank or payment provider to post the refund to your account.
* Shipping, insurance, or handling fees are non-refundable unless the return is due to our error.

Partial refunds may be issued if the returned item shows signs of use or damage.

8. Late or Missing Refunds

If you have not received your refund after the timeframe above:

1. Check your bank or PayPal account again.
2. Contact your credit card company or payment provider; processing times may vary.
3. If you still do not see the refund, email us at [support@flashvaluesale.com](mailto:support@flashvaluesale.com) and we will investigate immediately.

9. Exchanges

We offer exchanges for eligible items within 24 days of delivery if:

* The product is defective, or
* You would like a different size, color, or model (subject to availability).

If the replacement item is not available, a full refund will be issued instead.

10. Order Cancellations

You may cancel an order within 24 hours of placing it if it has not yet been processed or shipped.
Once an order has been shipped, it cannot be canceled. You may, however, return it after delivery under the 24-day money-back guarantee.

11. International Returns

For international customers:

* You are responsible for return shipping costs, customs duties, and any import/export documentation.
* We recommend using a courier that provides international tracking.

Refunds will be processed once the returned product is received and inspected.

12. Contact Information

For all return, refund, or exchange inquiries, please contact us:

FlashValueSale Inc.
Website: [www.FlashValueSale.com](http://www.FlashValueSale.com)
Email: [support@flashvaluesale.com](mailto:support@flashvaluesale.com)
Customer Support: +12016038737
Registered and Established in 2013

We appreciate your trust in FlashValueSale.com. Our 24-Day Money-Back Guarantee ensures that you can shop confidently, knowing that your satisfaction is always protected.